Slay the Secret Shop

TAKING THE MYSTERY OUT OF THE SHOP!

It’s time to crack the code for the perfect shop score! We’ll be taking a closer look at the most common shop report questions to understand what it takes to ace your next mystery shop. During this session, we’ll focus of a strategic approach to leasing to get credit for even the most subjective questions on the report. We’ll cover the following sections:

• The Greeting
• Identifying Needs
• The Demonstration
• Closing the Sale
• Overall Experience

We’ve all heard the saying, “you only get one chance to make a first impression,” right? Well, this is your chance to make an impression that gives you an edge over the competition.