Master Key Management Session 1: Leading your Team to a Full House
Grit, Drive & Inspiration
Ter-tini's at Gator Lanes
1901 Crystal DriveFort Myers, FL 33907-4086
Event Details
On the heels of the successful SWFAA Home Grown Maintenance Series, where Maintenance Pros determine the learning topics, we are excited to roll-out the SWFAA Master Key Series for Management Staff!
This series is designed to help you uncover or rediscover your GRIT, DRIVE & INSPIRATION!
These sessions are heavily conversational, and we want attendees to contribute so we all learn from each other. Home Grown Sessions typically host an average of 250 years of multifamily experience among attendees and we expect the Master Key Sessions to be even more!
Classes will be held quarterly and include a full, hot breakfast and prize giveaways from sponsors!
THIS SESSION
Session 1: Thursday, March 20, 9am-noon
"Be an Occupancy Hero"
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Leading your team to a full house
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Understanding who your prospects are
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Selling the Relationship Commitment/ How to market YOU
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Resident Event Planning
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Outreach Marketing
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Comps & secret shopping
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Customer service/ professional etiquette
SPONSORED BY
PLANNED UPCOMING SESSIONS
We have selected these topics from your responses to the survey sent out in February. However, once sessions begin, attendees may identify other topics of need, and we want to give you what you want/ need!
Session 2: Thursday, July 10, 9am-noon
"EXCELlent Reports"
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Variance Report Writing
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Excel Formatting
Session 3: Thursday, September 18, 9am-noon
"Maintenance for Managers"
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Hands-on Training
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Dealing with Maintenance Burnout
Session 4: Thursday, November 13, 9am-noon
"Road Maps to Success:
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Highway to PM or Regional
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Highway to Association Leadership